As a team leader or department head, you're likely aware of the importance of fostering creativity and collaboration in the workplace. But how can you effectively engage your team and unlock their full potential? One innovative solution is LEGO® Serious Play®, a unique approach to problem-solving and strategic planning that leverages the power of hands-on engagement.

Whatever product or service you are selling, eventually you sell it to a human being in the organization you are trying to do business with. Certainly, it’s not just one, it might be your direct lead and hers (or his) boss or an interdisciplinary team that decides on the deal.

In a recent webinar Across health presented their results from the latest Navigator365™ and Maturometer™ research. As the restrictions caused by the COVID-19 pandemic have been lifted widely and companies were able to turn back to ‘normal’ the sense of urgency to change the customer engagement model used in biopharma dropped from 61% in 2020 to a very low of 25% in 2022. Hence budgets allocated to omnichannel activities remained stable at around 28%. Compared to other industry, which average spend is above 50% the industry is still behind.